0350230486

Terms and Conditions

Check in

After 2pm

Check out

Before 10am on day of departure

Reception hours

Monday to Friday: 8am-5:30pm, Saturday to Sunday: 8am-5pm (closed Christmas Day)

Changes & cancellations

  • A deposit equivalent to the first night’s accommodation is required at the time of booking.
  • Online bookings require full payment at the time of booking. Full payments on site bookings are due on arrival during off peak periods.
  • A cancellation fee of $30 will be applied to all cancellations. In the event of a cancellation during off peak periods, refunds will only be given if notice is given at least 7 days before arrival.
  • During mid & peak periods, which include long weekends and school holidays, full payment is required by the set date on your confirmation for sites and cabins. If cancellation occurs less than 30 days before arrival, a cancellation fee equivalent to the cost of the first night will be forfeited. If a cancellation occurs less than 7 days before arrival, you do not qualify for a refund.
  • Reservations cancelled, amended or altered at the commencement or during your stay, do not qualify for a refund.
  • We accept Visa and Mastercard. All credit cards will incur a 1.40% transaction fee.
  • We do not accept Schoolies bookings, Hen/Buck parties or breakup parties.

Pets

  • We do not allow pets at BIG4 Mildura Getaway.

Deposits & payments

  • Online bookings require full payment at the time of booking.
  • During mid & peak periods which include long weekends and school holidays, full payment is required by the set date on your confirmation for sites and cabins.
  • All other bookings, if arriving after hours, full payment is required 48 hours prior to arrival.

What you need to know

  • Australian Standards state that children under nine years old should not sleep in top bunks. Please take this into consideration when making your booking.
  • Should you have any questions, please do not hesitate to contact us.
  • We look forward to welcoming you to BIG4 Mildura Getaway.

SMS Policy

Big4 Mildura will not share or sell subscriber information with 3rd parties for their direct marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By selecting the Check Box on The Bookings Check Out Page GuestsAgree to Receive Marketing SMS.

Guests may receive an SMS before/during/after their stay with us. Reply STOP to Opt Out. Standard message and data rates may apply.

BIG4 Holiday Parks of Australia Pty Ltd is not the owner of any particular BIG4 Holiday Park. BIG4 Holiday Parks facilitates this booking service and is not responsible for the provision of services, standard of facilities or payments received. All bookings are made directly with the individual owner of this BIG4 Member Park and therefore BIG4 Holiday Parks will not accept any claims for refunds or credits.